1. Information we collect
When you request a quote, make a booking, or contact us, we may collect the following information:
- Full name
- Phone number
- Email address
- Home or business address (service address)
- Details about your space (square footage, number of rooms, etc.)
- Photos you voluntarily upload
- Special instructions or notes you provide
- Digital signature and agreement acknowledgment
2. How we use your information
We use the information you provide solely to:
- Respond to your quote or booking request
- Schedule and confirm cleaning appointments
- Communicate with you about your service
- Send appointment reminders or follow-ups
- Maintain records of your service agreement
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. How we store your information
Form submissions are processed through Formspree, a secure third-party form service. Your information is transmitted securely and stored in our email inbox. We retain records of bookings and service agreements for our business records. Photos you upload are used only for service documentation purposes.
4. Cookies and website tracking
Our website may use basic cookies to ensure the site functions correctly. We do not use tracking cookies for advertising or analytics purposes at this time. If this changes, this policy will be updated accordingly.
5. Third-party services
Our website uses the following third-party services:
- Formspree — processes form submissions. Subject to Formspree's own privacy policy.
- Google Fonts — loads website fonts from Google's servers.
6. Your rights
You have the right to:
- Request a copy of the personal information we hold about you
- Request correction of any inaccurate information
- Request deletion of your personal data, subject to any legal or business record-keeping requirements
To exercise any of these rights, contact us at [email protected].
7. Children's privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will promptly delete it.
8. Security
We take reasonable steps to protect the information you share with us. However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
9. Changes to this policy
We may update this Privacy Policy from time to time. When we do, the "last updated" date at the top of this page will be revised. We encourage you to review this page periodically. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.
10. Contact us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: [email protected]
- Phone: (123) 456-7890
- Hours: Monday – Friday, 7:00 AM – 5:00 PM